How we collect, use, and protect your personal information
nextflowproex Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. We are the data controller for the purposes of applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us through contact forms, enquiry submissions, and service requests. This may include your name, email address, phone number, organisation details, job title, and any messages or requirements you share with us. We also collect technical information automatically when you visit our website, such as your IP address, browser type, operating system, referring website, pages visited, and time spent on our site.
We use your personal data for several purposes related to providing our platform comparison services. The primary use of your data is to respond to your enquiries, provide quotations, and deliver the comparison services you request. We also use your information to maintain and improve our website, analyse usage patterns, and communicate with you about our services. When you consent, we may use your data for marketing purposes, such as sending newsletters or information about relevant services. We may also use your data to comply with legal obligations and protect our legitimate business interests.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.
We process your personal data under several legal bases as defined by UK GDPR. When you submit enquiries or request services, we process your data based on our legitimate interests in providing business services and responding to potential clients. For marketing communications, we rely on your explicit consent. Where we have a contractual relationship with you, we process data as necessary for contract performance. We may also process data to comply with legal obligations or protect vital interests where applicable.
We do not sell, rent, or trade your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, such as web hosting providers, email service providers, and analytics platforms. These providers are contractually bound to protect your data and use it only for specified purposes. We may also disclose your data if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions and enquiry data are typically retained for up to three years to maintain business records and follow up on potential opportunities. Website analytics data is retained according to our analytics provider's retention policies, typically 26 months. Marketing consent and preferences are retained until you withdraw consent or request deletion. We regularly review our data retention practices and securely delete data that is no longer required.
Under UK data protection laws, you have several rights regarding your personal data. You have the right to access the personal data we hold about you and receive a copy of this information. You can request correction of inaccurate or incomplete data, and in certain circumstances, request deletion of your data. You also have the right to restrict or object to processing, and to data portability where applicable. If you have given consent for marketing communications, you can withdraw this consent at any time. To exercise any of these rights, please contact us using the details provided below.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption of data in transit, secure server configurations, regular security updates, and access controls limiting who can access personal data. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your personal data is primarily processed within the United Kingdom. Where we use service providers based outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms. We regularly review our data processing arrangements to ensure compliance with applicable transfer restrictions.
Our services are not directed at children under 16 years of age, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete this information promptly.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us at privacy@nextflowproex.world or call us at +44 1138737668. You can also write to us at nextflowproex Ltd, 96 Queens Road, Leeds, West Yorkshire, LS5T 4GV, United Kingdom. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by email (if you have provided your email address) or by posting a notice on our website. The updated policy will be effective from the date specified at the top of the revised policy. We encourage you to review this policy periodically to stay informed about how we protect your data.
nextflowproex Ltd is the data controller responsible for your personal data. Our company is registered in England and Wales with company number 85967413. Our registered office is at 96 Queens Road, Leeds, West Yorkshire, LS5T 4GV, United Kingdom. For all data protection enquiries, please contact our privacy team at privacy@nextflowproex.world.